Remote IT Support

Lunar Advisors LTD

Troubleshooting

Software updates

Email configuration

Installation of programs

Online service

REMOTE COMPUTER REPAIR

Modern technology allows for resolving various issues related to the proper functioning of the computers. In the event of software malfunctions or other issues, there is no need to bring the equipment to the service, which is extremely convenient in many situations.

At Lunar Advisors , we offer remote computer repair service. Below you can find out how our service works and when it is worth using it.

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How does it work?

ONLINE SERVICE

This days, internet opens up many possibilities for users, significantly facilitating every day work. One of these possibilities is remote computer service, performed using special software such as TeamViewer. This software allows the technician to remotely control your computer or laptop, enabling solutions to many different problems.

Special applications like TeamViewer enable remote control of the computer, mouse, and keyboard, allowing us to perform many repair tasks remotely. Remote service is an ideal solution, especially for those who do not have sufficient knowledge about computes or do not have time to bring it to the service center.

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QUICK PROBLEM RESOLUTION

REMOTE COMPUTER SERVICE

Computer failures can significantly disrupt workflow and prevent daily activities. Using remote service allows for faster issue resolution. Although the technician, using remote access, cannot solve all problems (such as hardware component failures or cooling system issues), but they can instruct you on what to do in such situations.

It should also be noted that remote computer service is a beneficial solution for individuals who can rely on continuous monitoring and supervision of the serviced equipment to ensure its proper functioning.

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Why is it worth?

ONLINE
COMPUTER SERVICE

Time Savings

You do not have to wait for the technician’s arrival or travel to the repair centre, allowing for immediate commencement of work on the issue.

Cost Savings

Remote service eliminates costs associated with transporting the equipment and on-site diagnostics, reducing overall repair expenses.

Speed

With remote access, the technician can immediately start solving software problems, shortening the equipment’s downtime.

Support in Configuration and Updates

You will receive help in configuring, installing, and updating software, which is especially useful if there is lack in necessary technical knowledge.

Security and Supervision

The ability to remotely monitor and supervise the proper functioning of the equipment ensures continuous protection against potential issues.

Wide Range of Services

Remote service includes various services such as installation and removal of various kind of software, resolving system errors, installing antivirus software, configuring email, providing comprehensive technical support to the customers and so on.